Return/Refund Policy
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Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
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RETURNS
All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
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RETURN PROCESS
To return an item, please email us at info@runfitgear.com to inform us of your return. After receiving written approval for the return, place the item securely in its original packaging, include your order number or sales receipt, and mail your return to the following address:
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runFIT
Attn: Returns
18841 State Road 54
Lutz, FL 33558
United States
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Return shipping charges are the responsibility of the customer unless the return was due to our error or defect. Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
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REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 5 business days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
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For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
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Please Note​
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Sale items are FINAL SALE and cannot be returned.
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QUESTIONS
If you have any questions concerning our return policy, please contact us at:
813-575-9383
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